Home » Category “Safety and Rules”
Category “Safety and Rules”
We recommend following a few simple rules to ensure your safety while using Wellkauf:
Always communicate through the platform’s internal messaging system.
Do not share personal information like your home address or bank account details.
If meeting in person, choose public places and bring someone with you if possible.
If you encounter suspicious activity or suspect that someone is trying to defraud you, immediately report the user and the publication to our support team using the "Report" button located on the publication or user profile page. Our moderators will investigate and take appropriate actions.
Yes, certain items are prohibited from being sold on the platform. These include illegal items, weapons, drugs, and counterfeit goods. A full list of prohibited items can be found at this link: "https://wellkauf.com/en-DE/docs/prohibited-items".
If you notice that a user is violating platform rules, you can report them by clicking the "Report" button on the ad or user profile page. You can also contact customer support directly if you believe further action is needed.
Depending on the severity of the violation, the user's profile may be temporarily or permanently blocked, or the ad may be removed. In serious cases, legal action may be taken.
Dear users, we would like to draw your attention to the increasing number of fraudulent messages being sent. Here is an example of such a message:
“Hello! It’s necessary for you to verify your account! We have detected suspicious activity associated with your account. To avoid being blocked, please proceed with the verification…”
⚠️ Stay alert! We never send messages first and never request your information through external links.
✅ All official notifications and messages from our platform are sent only through:
• The email addresses listed in the footer of our website.
• The support chat on our portal.
If you receive a suspicious message:
Ignore it and never click on any links provided.
Do not enter your data on third-party websites.
Report the user—we will review the case as soon as possible.
🔒 Your security is our top priority. Stay vigilant and use only official communication channels!
“Hello! It’s necessary for you to verify your account! We have detected suspicious activity associated with your account. To avoid being blocked, please proceed with the verification…”
⚠️ Stay alert! We never send messages first and never request your information through external links.
✅ All official notifications and messages from our platform are sent only through:
• The email addresses listed in the footer of our website.
• The support chat on our portal.
If you receive a suspicious message:
Ignore it and never click on any links provided.
Do not enter your data on third-party websites.
Report the user—we will review the case as soon as possible.
🔒 Your security is our top priority. Stay vigilant and use only official communication channels!
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